US Storage Centers

Will be referring all friends and family. My rental here was an easy and quick process! Property manager Nicole explained everything with patience and answered all of my questions. Nicole was very thorough with the contract as well. Looking for low prices, great manger and great customer service? This is your place!

If I can give negative stars it would be negative 10! ! ! I attempted to rent a spot at the Dan Jacinto lot, went 3 different times to try and get the access code from the area manager Nicole and waited over an hour each day, Nicole never answer the calls, messages or return the call. Their business hours are 9am to 6pm, one of the days we showed up at 4:35pm and called the number and everytime they would tell me oh I see the manager is onsite she might have run to the back give her like 10 to 15 minutes that day I called about 6 different times and was told the same thing over and over until they told me you have to go during business hours and I said I have been here for over and hour and have called multiple times trying to get someone to help and no one ever came out to help so I said nope never again. . . They need a reliable manager onsite

Nicole is the best. I have rented storages from many places and never been treated so nice and explaining everything to me including filling out all the paper work. I was also surprised at the cost to be on a paved surface.

I have stored my RV at this storage center for over 15 years. I have seen it go through about 4 to 5 management companies and get to a state of disrepair to where I almost moved my RV elsewhere. The current manager on site, Nicole, has saved the reputation of this facility. She is so attentive and nice and its refreshing to have a manager that not only hears a complaint, but will give you feedback and actually address it. It has been about 8-9 years since this facility has had a good manager like Nicole. She has really cleaned up this facility and goes above and beyond her duties as a manager and has definitely given me a reason to stay and continue my business here. This place is now clean, has a dump and wash station, and have options for covered parking with an on site manager. I feel pretty safe storing my RV here.

Just bought my boat , walked in and Nicole took the time to show me multiple spaces. She even gave suggestions on how to pull my boat in. I am very pleased with the service she provided. The property is clean and very well secured. Thank you