StorQuest Express Self Service Storage

Patty is best!! Absolutely love her! So helpful and friendly! She deserves a raise for all she does for her company! Any business would be lucky to have her!

Best customer service ever! Patti at Storquest gave me the best service experience I ever had. First of all the facility is clean and new looking. Patti looked at various units to try to find the easiest one for me to loc since I am a senior citizen female. She even took the time to teach me how to lock and door which wasn’t easy for me. And she was patient during the 15 minutes it took for me to get it! She gave me a bottle of water as I was walking from the facility and had a great personality. Don’t try other storage units. Talk with Patti and Storquest first!

Patty at the Cape Coral location is the absolute best!! She went above & beyond when we 1st got in our unit, up until the day we moved out! Our things were in an outside unit & even after months of being in there, came out in the same condition it went in. No critters, bugs or water damage. If you need to store your things, I highly recommend this location & that you ask for Patty!

I got 2 storage units from Storquest in February. The representative was very nice, and we got a rate of 75$. I just received an email today that they are raising the rate to, I kid you not, 145$. You have got to be kidding me. I have rented for 2 months and they are almost doubling the cost. I attached a snapshot of the rate increase email. The facility is clean, and you have 24/7 access, but to raise the rate that much so soon is so wrong. Its not a 10$ or 20$ increase per month but a 70$ a month increase! Its pure greed. I would steer clear of renting a unit here. I am going to clear my units out and leave. ***update to my review, I spoke with the District Manager Scott, he was very nice and was kind enough to take a look and correct things*** ***another update 9/30 I received a call from the Cape Coral location regarding a notice to vacate they received from me and that my lock was checked....I did not request to vacate my unit, very scary. I called the Cape Coral location and they said they received an email from the 1800 number with my name and unit number and a request to vacate. I advised the Cape Coral location that was not me, I did not request to vacate the unit. I did not call this morning. I called the 1800 number, spoke to a manager, and he said what happened is that someone with a totally different unit number, same last name as me but different first name than me called in to vacate their unit, and the 1800 number employee just lazily put the request to vacate in under my name and my unit number. Very scary. We all make mistakes but thats just laziness and scary. I wish I chose a different company than this one for my storage needs and cannot wait until I am able to vacate***

Went to look at a couple of storage units because I am renovating my house in a couple of weeks. Patricia the manager there was so helpful and friendly. She showed me two units that would fit my things. Explained everything that I needed to know in regards to what the cost would be to move in and after. She also explained if I waited two weeks to get it, the prices may be different and that I should reserve it but I didn’t want to because I just wanted to check other places too. But I have a good feeling that I will be back to see her. She has such a great personality.