Storage Rentals of America

The worst experience with customer service. Rates arbitrarily went up, charging me double the rate. After calling and speaking with Kenia, she called back and confirmed the rate was going to be adjusted for the following month which never happened. Then Extra Space Storage sold to Storage Rentals of America and the SAME staff member Kenia claimed ignorance about our in person and phone conversations from the last month. DO NOT TRUST anything they say, once they have your credit card info, they will charge you whatever they want, no prior notice and no refunds. STAY AWAY from this place. The storage space is not well kept (debris, roaches, mice), unprofessional staff.

I can’t say enough good things about this Extra Space Storage & especially the store manager, Kenia! From the first time I walked in, she made the whole process so easy & stress-free. She knows her stuff inside & out, answered all my questions, & even went the extra mile to help me find the perfect unit for what I needed. You can tell she genuinely cares about people – she’s friendly, professional, and has this energy that makes you feel like you’re in great hands. It’s not often you meet a manager who takes that much pride in their work, but Kenia absolutely does. Honestly, she’s the reason I chose to keep my things here and why I’ll keep recommending this location to everyone I know. If you need storage, go see Kenia. She’s the BEST!

Kenia, thank you for your patience with all my questions. You are very helpful and never gave up! Never met in person - only over the phone.. Keep up the great job!

The front desk is very pleasant and helpful. The location is great but there is almost no AC inside the facility so you will sweat throughout moving your items. Almost no carts. I saw only 1 on the other side of the storage room. Edit: The front desk contacted me and notified me that the AC issue will be resolved. The HVAC was contacted after my review. Thank you guys for a fast response, amazing deals and wonderful customer service!

I had a fantastic experience working with Freddy. He provided outstanding service from start to finish—professional, knowledgeable, and genuinely caring. What stood out most was how he took the time to understand my needs and worked with me every step of the way. Freddy’s dedication and expertise made the whole process smooth and stress-free. Highly recommend!