Stor N-Loc

DO JOT RENT HERE AND IF YOU DO, BE READY WITH A LAWYER. YOUR BELONGINGS WILL BE RUIEND. First left me start with our “climate controlled” unit that we upgraded to is INFESTED WITH RAT VOMIT, FECES. They offered us NO SOLUTION for our RUINED property. We pay almost 100 more for this unit and are offered ZERO compensation. Their excuse was “sorry KFC is nearby” and that we should have purchased “unit insurance” NOT TO MENTION WE WERE NOT OFFERED THIS “unit insurance” THEY SPEAK OF WHEN WE SIGNED THE LEASE!! What about the fact that our unit smelled of moth balls and had No climate control the last time we visited?!?! What a joke. Fast forward to today, we were up to date until I unfortunately was laid off two months ago. I have a new job but have to wait on the first paycheck to come in. Which they are offering NO GRACE on even though they were given my start date and promise to pay date. My husbands father has passed away in an accident and there is ONE small box we asked to have removed that is all he has left of his father and that they can have the rest of the unit for auction. To which we were told “this is a business.” I responded with “I’m sorry but I was laid off and we have not had the opportunity to come down from our home state due to that, and this is all my husband has left of his father. Please let us have the one small box”. The rude lady at the front responded with “I’m sorry you feel that way! you should have made it a priority to get your things when you had the chance!” THE REST OF OUR UNIT IS RUIEND ANYWAY!! There is no personal touch to this company whatsoever. Extremely rude and do not care about their loyal patrons. Nothing they say can defend their terrible actions. Karma is very real and I hope it comes down hard on this place.

Don’t use this place you will have no security and your unit lock will be cut and robbed, also this happened in broad daylight, while the workers were upfront working not checking rounds, not making sure the units were in good shape at closing time. This place is a joke!

The woman who runs this business is extremely rude. She acts like helping you is a complete waste of her time. Our unit reeked of cat pee when we moved our stuff in. We also had items stolen from our unit.

Used this place for a year.half the time i had to get the key from the rude lady there to unlock my unit. Finally got my stuff out then a year later needed a storage unit again.went there thinking it would be nice to be a repeated customer, but the rude lady there accused me of leaving garbage behind the last time and said if she finds the paper that says that, she would put a lock on my unit and double the deposit.so i decided to go somewhere else for a storage unit.I would never recommend going here!!

horrible customer service. The lady is very rude. They were closed the day we were to have our stuff out of storage and so we had to wait until the next day and they charged us for another month. I had to call 4 times and beg for my money back and she was completely rude. I went there to get my refund and it was 10 minutes before they closed and she got in her truck and left. It took me 3 times of going there to actually catch her (i would call before hand and tell her I was coming). I do not recommend them!