iStorage

No Joke been having trouble with my locks with my current move, but ran into Rhonda and she was the most helpful she literally went above and beyond and was able to get me exactly what i needed! Extraordinary customer service that you dont see nowadays! Thank you Rhonda!

All my stuff is ruined. I keep building materials and tools in my unit there is rat feces and rat urine on everything and they had the audacity to give us a rate increase more pictures to come. Picture frames, pictures, chairs nice beach chairs covered in rat poop.

Do NOT rent a unit here. Being a military family, we move often and utilize storage facilities for things we want to keep but don’t have the room for, in ALL of my years of using various storage facilities this is the first time we have ever experience rodent dropping all over our stuff. Disgusting, and highly dangerous for anyone with compromised immune systems. You would think that with the multiple rate increases those funds would be used for pest control.

8/30 - I moved out of my unit due to everything that I owned, literally EVERYTHING, being destroyed by the rat infestation at this facility. I am out THOUSANDS of dollars because the property owner doesn’t do anything about it other than place glue traps in vacant units. I have reported this issue multiple times and no one cares. DO NOT RENT HERE IF YOU CARE ABOUT YOUR BELONGINGS. Now all I can do is hope their insurance company will cover all the damages. ————————————————————— These units have rats in them and no management on property to fix the issue. I called the customer service line to let them know there’s a dead rat in my unit and they stated there is no manager for the site to take care of it. I’m so infuriated over this.

I've been renting from them a few weeks now and the bathrooms have been out of order since before I started renting from them. As well as everyday I go there I keep seeing bugs just about everywhere and I promise you my things I have stored there were cleaned before I stored them now I'm afraid to bring them back because I don't have bugs in my house.